If you placed an order and want to know the status of it please check your email for tracking information If you need assistance visit our Contact Page and make sure "Shipping Question" is selected in the inquiry drop down form.
FREE STANDARD SHIPPING for continental USA buyers only. If continental U.S.A customers require an expedited service such as EXPRESS OVERNIGHT the following fee scale applies United States Postal Service EXPRESS = $36.95, FEDEX OVERNIGHT EXPRESS= $45.85.
One and two day shipping available within the continental U.S.A only.
Canadian customers pay the discounted rate of $19.85 for priority airmail*. All other worldwide customers pay the discounted rate of $29.85 for 5-7 day priority airmail*. We also offer combined shipping discounts for multiple purchases,
*Additional duties and taxes may be imposed by your government on imported goods. These duties and taxes are the sole responsibility of the buyer. Speedline Products will not be responsible for any portion of these charges.We cannot be responsible for delayed packages due to your countries customs procedures.
We always use tracking or delivery confirmation for proof of delivery, we cannot be held responsible for stolen packages left at the customers location. In the event of lost packages or misdirected packages we will assist the customer in making an insurance claim . To combat theft of your package you may want to choose signature delivery confirmation in which case someone will need to be present to sign for package at time of delivery. Although none of our packages have ever been involved in a damage claim, we insure all packages leaving our location against damage and in the unlikely event of one of our packages becoming damaged customers should make a claim with the delivery company, we will assist the customer in this process.
Generally your order will be shipped within 24-48 hours after payment is received. Each unit is made to order and assembled only after the order is placed. From time to time we have "ready made" units that can be shipped right away. If you require a faster turnaround time for a special circumstance such as a gift etc. feel free to contact us to check the availability of our finished stock. We will do the best we can to accommodate you with expedited service, overnight shipping etc. Our facility hours are M-F 8am-4pm central time.
WHEN YOU COMPLETE YOUR PURCHASE, YOU, THE BUYER, ARE CLAIMING THAT YOU HAVE READ, ACCEPTED, AND FULLY UNDERSTAND THE TERMS OF THIS AGREEMENT Our return policy is as follows. Examine our product and return if you are not completely satisfied! Buyer responsible for return postage and product must be returned no later than 30 days from the time it was originally ordered and in perfect and new condition. Customer will be refunded full purchase price plus shipping if applicable and minus a 10% restocking fee.
To expedite your order and ensure that we receive all information accurately, please place your order online. Our website uses the latest security features to ensure that your information is transmitted securely. You will only receive emails from us concerning your order. Please enter a valid email address to receive order confirmation and tracking information. Easily pay with your credit card or paypal account. Phone orders will only be taken when or if our online pay system is down.
ONAIRSIGNSTORE.COM is committed to respecting and protecting the privacy of those who order from us. Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an online order with us, you have the option to only receive emails relevant to that order. If selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.
Limitation of Liability
IN ALL CIRCUMSTANCES THE MAXIMUM LIABILITY OF ONAIRSIGNSTORE.COM IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. ONAIRSIGNSTORE.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. ONAIRSIGNSTORE.COM SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT ONAIRSIGNSTORE.COM HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
Some of the photos on this website such as 12 volt plugs, internal remotes, internal flashers etc may vary slightly from the photos depicted on our website. From time to time we change vendors and for instance our remote control system that is installed inside your sign may not look exactly like the one we have pictured on our website. Please note that we are only refering about accessories only and not the sign cabinets or sign faces, only internal parts, plugs and switches.